Rizzo & Associates LLC

Where Excellence is a Daily Expectation

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Workshops & Seminars

All topics are deliverable in 2-hour or 3-hour webinars.

Professional and Interpersonal Development

  • Communication Enhancement
  • Balancing Work and Life Commitments
  • Communicating with Difficult Customers
  • Verbal De-escalation of Aggressive Clients & Customers
  • Ethics are Forever
  • Managing Your Stress While Nurturing Your Spirit
  • Managing Time, Priorities and Paperwork
Leadership and Supervision
  • Developing a Management Mindset
  • Developing a Management Skillset
  • Purpose Driven Planning
  • Purpose Driven Action
  • Overcoming Resistance to Change
  • Leading Change
  • Building a Cooperative Team
  • Fostering a Collaborative Team
  • Addressing Unwanted Team Behaviors
  • Team Development, Discipline and Discrimination
  • Performance Appraisal Magic
  • Writing and Monitoring Performance Plans
  • Enhancing Communication Between Supervisors and Staff
Diversity & Inclusion Issues
  • Respect in the Workplace
  • Poverty: Living with Less Than Enough
  • The Nature of Privilege
Technology and Remote Workforce Issues
  • Creating a New Normal
  • Managing a Remote Workforce
  • Conducting Engaging Virtual Meetings
  • Utilizing Technology Effectively
Social Service Issues
  • Seniors Can be Bullies Too
  • Assisting the Client in Judgment and Decision Making Skills
  • Conducting Safe Home Visits
  • The Impact of Isolation and Loneliness on Seniors
  • Treating Addiction from Multiple Generational Perspectives

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