Workshops & Seminars
All topics are deliverable in 2-hour or 3-hour webinars.
Professional and Interpersonal Development
- Communication Enhancement
- Balancing Work and Life Commitments
- Communicating with Difficult Customers
- Verbal De-escalation of Aggressive Clients & Customers
- Ethics are Forever
- Managing Your Stress While Nurturing Your Spirit
- Managing Time, Priorities and Paperwork
Leadership and Supervision
- Developing a Management Mindset
- Developing a Management Skillset
- Purpose Driven Planning
- Purpose Driven Action
- Overcoming Resistance to Change
- Leading Change
- Building a Cooperative Team
- Fostering a Collaborative Team
- Addressing Unwanted Team Behaviors
- Team Development, Discipline and Discrimination
- Performance Appraisal Magic
- Writing and Monitoring Performance Plans
- Enhancing Communication Between Supervisors and Staff
Diversity & Inclusion Issues
- Respect in the Workplace
- Poverty: Living with Less Than Enough
- The Nature of Privilege
Technology and Remote Workforce Issues
- Creating a New Normal
- Managing a Remote Workforce
- Conducting Engaging Virtual Meetings
- Utilizing Technology Effectively
Social Service Issues
- Seniors Can be Bullies Too
- Assisting the Client in Judgment and Decision Making Skills
- Conducting Safe Home Visits
- The Impact of Isolation and Loneliness on Seniors
- Treating Addiction from Multiple Generational Perspectives
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